воскресенье, 30 сентября 2012 г.

HIPAA enforcement 'limited'.(Policy & Practice)(Health Insurance Portability and Accountability Act of 1996)(Brief article) - Family Practice News

The Centers for Medicare and Medicaid Services has not provided effective oversight and has taken only 'limited actions' to ensure that covered entities adequately implement patient privacy regulations contained in the Health Insurance Portability and Accountability Act of 1996, according to a report from the Health and Human Services Department's Office of Inspector General. The OIG found that the CMS had not conducted any compliance reviews of covered entities, and instead relied on complaints to target investigations. However, the CMS has received very few complaints about violations, the report said. 'As a result, the CMS had no effective mechanism to ensure that covered entities were complying with the HIPAA security rule' or that electronic health information was being adequately protected, the report concluded. CMS has taken steps to begin conducting compliance reviews in an effort to identify security problems and vulnerabilities under HIPAA, the OIG said.

суббота, 29 сентября 2012 г.

HIPAA enforcement 'limited'.(POLICY & PRACTICE)(Health Insurance Portability and Accountability Act )(Report)(Brief article) - Internal Medicine News

The Centers for Medicare and Medicaid Services has not provided effective oversight and has taken only 'limited actions' to ensure that covered entities adequately implement patient privacy regulations contained in the Health Insurance Portability and Accountability Act of 1996, according to a report from the Health and Human Services Department's Office of Inspector General. The OIG found that the CMS had not conducted any compliance reviews of covered entities, and instead relied on complaints to target investigations. However, the CMS has received very few complaints about violations, the report said. 'As a result, the CMS had no effective mechanism to ensure that covered entities were complying with the HIPAA security rule' or that electronic health information was being adequately protected, the report concluded. CMS has taken steps to begin conducting compliance reviews in an effort to identify security problems and vulnerabilities under HIPAA, the OIG said.

пятница, 28 сентября 2012 г.

Encryption for HIPAA not necessarily a given: change in final rule eliminates blanket requirement.(Health Insurance Portability and Accountability Act of 1996) - Rehab Continuum Report

Medical Banking Project founder John Casillas says one of the changes in the final Health Insurance Portability and Accountability Act of 1996 (HIPAA) security rule eliminated any requirement to encrypt electronically transmitted protected health information, even over the Internet or other open networks. Encryption is now an 'addressable' implementation specification, which means a provider or payer organization must determine whether it is appropriate to use the technology. Encryption was one of many required procedures or technologies in the proposed rule that now are addressable as the Department of Health and Human Services seeks to make the final rule more scalable for health organizations of all types and sizes.

Casillas says many providers implementing the security rule likely will decide encryption is a reasonable and appropriate way to protect data, but their trading partners may not agree. One area providers will have to consider is the electronic transmission of payment information, including protected health information, between providers, payers, and financial institutions.

Encryption still a good idea

For instance, an insurer may electronically transmit to its bank a payment file containing payment instructions for a batch of claims from multiple providers. The bank will transmit the file to the banking industry's automated clearinghouse network, which transmits the payments to the appropriate banks serving the providers listed in the payment file. The individual banks then will transmit electronic remittance advices that contain protected health information to their provider customers.

четверг, 27 сентября 2012 г.

CMS implementing a grace period for HIPAA deadline. - Medical Device Daily

CMS implementing a grace period for HIPAA deadline

By KEVIN NEW

Medical Device Daily Washington Editor

WASHINGTON Officials who run the nations Medicare program assured providers not prepared for a looming regulatory deadline that cash flow would not be interrupted.

The Centers for Medicare & Medicaid Services (CMS; Baltimore, Maryland) said earlier this week that it would implement a contingency plan to accept non-compliant electronic transactions after Oct. 16 of this year, the deadline date for complying with the regulations of the Health Insurance Portability & Accountability Act (HIPAA).

The contingency plan will ensure that claims will continue to be processed for what CMS estimates to be thousands of providers not able to meet the deadline, it said. Otherwise, the claims would be rejected.

Implementing this contingency plan moves us toward the dual goals of achieving HIPAA compliance while not disrupting providers cash flow and operations, so that beneficiaries can continue to get the healthcare services they need, said CMS administrator Tom Scully.

The decision to establish a contingency plan was made due to statistics showing unacceptably low numbers of compliant claims being submitted, CMS said. CMS gained the authority to implement the contingency plan based on guidance it received from the U.S. Department of Health and Human Services (HHS; Washington) in late July.

The grace period will allow providers additional time to complete testing processes for new systems. CMS will regularly reassess the readiness levels of providers to determine how long to keep the contingency plan in effect, according to Tom Grissom, CMSs director of the Center for Medicare Management, the division responsible for administering reimbursement.

Medicare is able to process HIPAA-compliant transactions, Grissom said, but we need to work with our trading partners to increase the percentage of claims in production.

Because transactions often involve the participation of two covered entities, non-compliance from one could put the other party in a difficult position, CMS said. And covered entities making a good-faith effort to comply with HIPAA standards can implement their own contingency plans to maintain operations and cash flow, according to the HHS guidance document.

We encourage other plans to assess the readiness of their trading partners and implement contingency plans if appropriate, Grissom advised.

Device manufacturers are affected by HIPAA regulations only if they conduct standard transactions, John Bentivoglio, a partner at the Washington office of Arnold & Porter, told Medical Device Daily. Bentivoglio represents several medical device manufacturers and noted that his clients biggest concerns deal with research and marketing regulations in HIPAA.

Only the biggest device companies that interact directly with patients would be considered a covered entity, he said.

HHS clarified its definitions of standard transactions and healthcare in its HIPAA preamble from December 2000, Bentivoglio noted. Standard transactions are financial and administrative in nature relating to claims and billing matters, and most device manufacturers dont interact directly with patients, he explained.

Covered entities may use or disclose protected health information for research purposes without authorization under very limited circumstances, Bentivoglio added. Device manufacturers involved in research should work with institutional review boards to ensure that authorizations for disclosing information is included in an informed consent form, he said.

среда, 26 сентября 2012 г.

Recruiting patients with breast cancer and their families to behavioral research in the post-HIPAA period.(Health Insurance Portability and Accountability Act)(Clinical report) - Oncology Nursing Forum

Recruiting patients from clinical settings into cancer clinical trials is a difficult but essential element of the success of the National Cancer Institute's efforts to reduce cancer mortality. Overall, less than 50% of patients with cancer participate in treatment trials nationwide (Beskow, Sandler, & Weinberger, 2006; Elting et al., 2006; Gotay, 1991; Heiney et al., 2006). Even institutions with appropriate trials available that are dedicated to recruiting patients for clinical and behavioral trials often reported that recruitment rates are modest, varying from 19%-53% (of clinically eligible patients older than age 35) (Hunter et al., 1987; Lee, Marks, & Simpson, 1980; Spiro, Gowera, Evans, Facchini, & Rudd, 2000). Low recruitment yields into clinical trials commonly are reported among patients with cancer (Ashing-Giwa, 2005; Ashing-Giwa, Padilla, Tejero, & Kim, 2004; Hunter et al.; Hutchins, Unger, Crowley, Coltmant, & Albain, 1999; Sears et al., 2003). Recruitment yields in those studies have ranged from 16%-36%. Modest rates of recruitment occur for several reasons. Key barriers to patient participation in clinical trials often are provider-related, including the time commitment involved, obtainment of informed consent, and intrusion of the study on the physician-patient relationship (Benson et al., 1991; Lovato, Hill, Hertert, Hunninghake, & Probstfield,1997; Newcomb, Love, Phillips, & Buckmaster, 1990; Taylor, Margolese, & Soskoline, 1984).

Furthermore, clinical data now are more difficult to incorporate into research activities. The Health Insurance Portability and Accountability Act (HIPAA) of 1996 described how clinical entities can use or disclose protected health information, including for research purposes. The regulations affect how researchers interact with participants and hospitals, physicians, and other organizations that provide access to participants and their data. Covered entities can disclose protected health information to researchers only if the study has obtained direct consent from patients, signed HIPAA authorization forms from patients, or a waiver of authorization from an institutional review board (IRB). Study recruitment materials and consent forms also must provide clear information to participants about who will have access to their medical information and how it will be used (HIPAAdvisory, 2003; Sands, 2003; U.S. Department of Health and Human Services, 2003). In November 1999, the U.S. Department of Health and Human Services published proposed regulations to guarantee patients new rights and protections against the misuse or disclosure of their health records. After extensive comments from thousands of individuals and organizations, the revised rules took effect on April 14, 2001.

The new rules resulted in confusion and concern at most academic research facilities. Ambiguities in interpretation and appropriate implementation left researchers unable to use standard procedures and forms for informed consent. Similarly, clinical facilities had to interpret the new laws and adjust approved procedures for providing researchers access to patients for research purposes.

Behavioral intervention research for patients with cancer and their family members includes psychosocial interventions to improve coping (Andersen, 1992; Baum & Andersen, 2001; Sears et al., 2003) and dietary and exercise changes as methods of preventing recurrence or improving physical functioning and quality of life (Chlebowski et al., 1993; McTiernan et al., 1998; Pierce et al., 1997). Behavioral research with patients and families also involves interventions to improve the health and coping of caregivers of patients with cancer (Donnelly et al., 2000). Obtaining high response rates is important in such studies because psychological and behavioral differences between responders and nonresponders limit generalizability.

Concerns were raised that complications of the HIPAA regulations would result in low response rates (Wolf & Bennett, 2006) or costly recruitment procedures (Friedman, 2006). Other investigators proposed that implementing HIPAA-based procedures would make recruitment of patients and families more confusing to potential study participants (Shalowitz & Wendler, 2006). As a result, a plan was created for approaching patients with breast cancer and their family members for research using rules based on implementation of the HIPAA regulations; the plan was implemented to determine eligibility and interest for future intervention research. The aim of this article is to assess the potential recruitment yields for patients and family members into behavioral research using a planned approach. Specifically, the article reports on the eligibility of patients with breast cancer and their family members to enter a set of behavioral intervention trials, their interest in participating in the trials, and the willingness of patients to provide contact information of spouses or partners and female firstdegree relatives for entry into separate research projects.

Recruitment Process

Participants in the present study were recruited from the Seattle Cancer Care Alliance in Washington, a multi-institution National Cancer Institute-designated comprehensive cancer center that includes the Fred Hutchinson Cancer Research Center, the University of Washington Medical Center, and the Children's Hospital and Regional Medical Center of Seattle. The Seattle Cancer Care Alliance's Breast Center offers various clinical, diagnostic, and treatment services to patients in a multidisciplinary setting. Patients, their spouses or partners, and their female first-degree relatives were to be recruited for separate randomized trials to reduce risk of recurrence (patient) or first primary cancer (others). The research received human subjects review approval from the Fred Hutchinson Cancer Research Center IRB.

The Seattle Cancer Care Alliance maintains a computerized database that tracks patient information, including age, gender, name, address, phone number, cancer diagnosis, and dates of clinic visits. Using the database, the Seattle Cancer Care Alliance Breast Center staff generated a list of the 100 patients with breast cancer most recently seen for treatment by a practicing oncologist in the year prior to initial study contact. After removal of duplicate or invalid contact information, 91 patients were available for contact. All participating patients were recruited from the contact list with a passive consent letter for initial contact. Eligible patients were at least 18 years old, diagnosed only with primary breast cancer, and (for one study) reporting high levels of depressive symptoms.

Recruiting male spouses or partners and female first-degree relatives to participate in studies of health behavior change and risk reduction also was attempted. Eligible spouse or partner participants were male and living with previously recruited patients. Eligible female first-degree relative participants were at least 18 years old and never diagnosed with breast cancer. Payment was not offered to participants as an incentive for completing the study survey or for agreeing to participate in future research.

Recruiting Procedures in a Specific Clinical Setting

One of the major barriers to recruitment is moving contact information from a clinical setting to a research setting in a legal and ethical way. Figure 1 presents the flow chart for study recruitment. HIPAA regulations focus on protecting participant privacy at several points of contact but do not specify the means of protection. The present study was performed shortly after the regulations were in effect, so procedures had to be defined to ensure the protection of participant privacy. Specifically, research teams could no longer access patient information and obtain initial consent from patients to be contacted about a potential research project. Therefore, a clinical contact step was included to allow patients to opt out of the recruitment process. Once patients had a chance to refuse participation, contact information could flow to the research team, who directly contacted nonrefusing patients to describe the study, collect eligibility and initial interest data, and invite participants for more intensive consent and data collection activities. Participants could refuse to participate further at each step of the process.

[FIGURE 1 OMITTED]

The research team worked closely with clinical staff to implement the new recruitment procedures. Clinical staff sent the initial approach passive consent letter that described the survey and was signed by the principal investigator of the study and patients' treating oncologist to the 91 patients identified as potential study participants. The letter requested patients' permission to contact them via the telephone and provided a toll-free study telephone number to call if they did not wish to be contacted. During the subsequent survey, the interviewers asked each patient if she had a male spouse or partner or living female first-degree relative(s). If the patient reported a male spouse or partner or living female first-degree relative(s), the interviewer asked whether the patient would be willing to allow the researcher to contact her spouse or partner or female relative(s) to participate in a survey about possible future research studies. Patients were not asked to call the relatives to obtain separate consent.

Seven days after initial consent, research interviewers called the nonrefusing patients and asked them to complete a 30- minute telephone survey covering questions about their health history, depression, sensitive psychosocial history, height and weight history, age, relatives' cancer history, and interest in potential research studies. If patients provided their consent to contact relatives, they were asked to supply the contact information for those family members.

Spouses or partners and female first-degree relative(s) for whom patients provided contact information were approached first by a letter stating that permission had been obtained from the patient to get in touch with them about the study and that they would be called to provide more information and were under no obligation to participate in the study. A telephone number was provided in the letter that family members could call if they did not wish to be contacted via telephone.

Six months later, data were collected on the spouses or partners and female first-degree relatives of the patients. The wait period was six months to minimize interaction between research staff and families during their loved ones' acute therapeutic period. Research interviewers contacted nonrefusing family members to explain the study further, obtain verbal consent, and complete the survey if they chose to participate.

Table 1 shows the recruitment yields for patients, spouses or partners, and female first-degree relatives in the present study. Seventy-seven percent of patients, 95% of spouses or partners, and 88% of female first-degree relatives provided survey data. The proportion of participants lost because of the researchers' inability to locate them was low; 10% of patients and no spouses or partners or female first-degree relatives were unable to be contacted, and fewer had nonworking phone numbers. Only 7% of patients, 2% of spouses or partners, and 2% of female first-degree relatives personally refused the survey offer.

 Table 1. Survey Approach Results for Patients and Relatives  Survey       Patients  Yield  Spouses   Yield    First-    Yield Approach                (%)     and      (%)     Degree     (%)                               Partners           Female                                                Relatives  Approach           91      -        41      -         85       - letters mailed  Letters            11    111        12    115         12     112 remailed  Incorrect           -      -         -      -          -       - address  Call               91    100        41    100         85     100 records fielded  Unable to          19    110         -      -          -       - contact  Nonworking         14    114         -      -          -       - phone number  Refused            16    117        11    112         12     112 personally  Refused via        12    112         -      -         13     114 family member  Deceased            -      -         -      -          -       -  Unable to           -      -        11    112         15     116 speak with  Total              70    177        39    195         75    188 completed surveys 

Patient Consent to Contact Relatives

At first contact, patients were asked about their willingness to allow researchers to contact their spouses or partners and female first-degree relatives regarding future research studies. At recontact, patients gave consent by confirming their initial willingness to allow the interviewer to contact a spouse or partner or female first-degree relative(s). Consenting patients also provided the contact information.

Most of the patients were willing to allow the interviewer to contact spouses or partners and female first-degree relatives and to provide the necessary contact information. At first contact, 55 and 68 patients reported the existence of a living spouse or partner and a living and eligible female first-degree relative, respectively. A total of 52 (95%) of the patients with spouses or partners stated that they would allow the interviewer to contact their spouses or partners, and 61 (87%) allowed the interviewer to contact female first-degree relatives. At recontact, 49 of the patients initially allowing spouse or partner contact were contacted. Forty-three (88%) of those patients provided consent and contact information for their spouses or partners. Fifty-eight patients who initially allowed at least one female first-degree relative to be contacted were reached; 48 (83%) provided consent and contact information for at least one female first-degree relative.

Eligibility for Future Studies

Age and self-reported height and weight were obtained from patients and first-degree female relatives. In addition, because one of the planned future studies required the recruitment of depressed patients with breast cancer, the nine-item depression scale found in the Patient Health Questionnaire (PHQ) was administered (Kroenke, Spitzer, & Williams, 2001; Spitzer, Kroenke, & Williams, 1999). Items include questions about the presence of different symptoms of depression.

Relatives' Assistance Needs

Spouses, partners, and female first-degree relatives were asked about their need for information about nine specific breast cancer topics (risk factors, risk in relatives, screening, treatment, healthful foods and exercise behaviors for prevention, coping with feelings, hearing others' experiences, and ways to talk with healthcare providers). For each topic, spouses and partners were asked about how much assistance in receiving information on that topic they would like in dealing with their wives' or partners' breast cancer. Female relatives were asked about how much assistance in receiving information on that topic that they would like for themselves. Answer choices were 'not at all,' 'a little bit,' 'some,' and 'very much.' Participants who responded 'very much' were considered as reporting a high need for information. Table 2 presents data on the specific needs reported by spouses and partners and female relatives. The most frequently self-reported needs in both groups were learning about cancer treatments, healthful foods, exercise, and breast cancer risk factors. No apparent differences existed in frequency of responding between the two groups.

 Table 2. Assistance Needs of Relatives of Patients With Breast Cancer                                   High Need (%)  Assistance Need             Spouses and  Female First-Degree                               Partners          Relatives  Breast cancer risk factor            46                   37 information  Information on risk in               33                   47 relatives  Information on screening             36                   53  Learning about cancer                67                   48 treatments  Learning about healthful             64                   63 foods  Learning about exercise              64                   52  Coping with feelings about           33                   39 cancer  Hearing others'                      18                   27 experiences  Help with talking to                 41                   36 providers 

Interest in Participating in Future Studies

Patients were asked about their interest in participating in (a) a research project on the possible benefits of exercise for patients in recovery from initial cancer treatment, (b) a research project involving possible benefits of social support, relaxation, and other psychosocial coping skills during recovery from initial treatment, and (c) a clinical trial of the antidepressant sertraline as a treatment for depression in patients with breast cancer. Spouses and partners were asked whether they would be interested in hearing more about a study in which they would learn ways to help their wives or partners with breast cancer. They also were asked whether they would be interested in participating in such a study. Spouses and partners were asked whether specific appointment schedules for the research would be manageable. To assess female first-degree relatives' interest in research, researchers asked them whether they would like to participate in a study designed to help female family members of patients with breast cancer understand their own breast cancer risk and learn ways to cope with their risk.

Interest in the research studies was high among all three groups. A total of 57 of 69 responding patients (83%) reported interest in participating in an exercise intervention study. Even if participation meant being assigned to a group not receiving an exercise intervention, 49 patients (70%) still reported that they would be interested in such a study. Of 69 responding patients, 53 (76%) reported interest in participating in a coping skills training study. If participation included the possibility of being assigned to a group without special coping skills training, 56 patients (81%) agreed to participate. Patient interest in a trial to test the efficacy of an antidepressant medication also was high, with 47 of 66 (71%) respondents reporting interest in participation. Fourteen patient participants (20%) had a probable presence of moderate depression based on the data from the PHQ depression screening, indicating eligibility for a behavioral study to treat depression in patients with cancer. Those participants reported particularly high rates of interest in the relevant research studies compared to nondepressed participants. Eleven of the 14 (79%) participants with moderate depression reported interest in the antidepressant clinical trial. In comparison, 36 participants (69%) who were not likely depressed reported interest.

Among the spouse and partner participants, 37 (95%) reported interest in hearing more about a study to help their wives or partners with breast cancer, and 34 (87%) reported interest in actually participating. In addition, 30 (77%) spouses or partners reported that a six-month, biweekly research clinic appointment schedule was manageable and 32 (82%) spouses or partners reported that a three-appointment and two-telephone session schedule was manageable. Among female relatives, 64 (85%) reported willingness to be contacted about a study to help family members understand their risk for breast cancer, and 49 (65%) reported actual interest in participating.

Discussion

The data indicate that procedures to contact, recruit, and obtain consent from patients and family members for behavioral research activities complementary to their primary cancer treatment can be implemented sucessfully in the era of new stringent privacy regulations, even during the acute diagnosis and treatment period. Research staff working together with clinical staff to plan and conduct the initial consent resulted in very few refusers at the initial contact point. Several strategies were identified for making the relationship functional; the strategies have received support from similar studies (Albert & Levine, 2005; Wolf & Bennett, 2006). In the present study, strategies that reduced cost while improving yield included discussions between clinical staff and research staff, financial support of clinical staff by the research team, and the addition of the clinical director to the key personnel of research grants. This IRB-approved process will serve as a model for the recruitment of participants for future studies.

Researchers screened 100% of eligible participants via telephone, making calculating the overall yield on a population basis easier. The screening results differ from the percentage of eligible participants identified in previous research (Sears et al., 2003). The initial positive response to the approach via telephone likely would be replaced by lower yields when participants are faced with actually attending a visit to determine eligibility and obtain consent, although increasing the burden on participants by scheduling a visit would be a good strategy to establish which participants actually would adhere to the study protocol.

The interest rates of spouses or partners and female firstdegree relatives approximately were equal, and a relatively large proportion of patients provided contact information for both. Getting a high yield of intact families, then, is possible, providing that the initial interest leads to actual participation. In another study of family recruitment (Helmes, Bowen, Bowden, & Bengel, 2000), initial interest clearly was related to participation in study activities; therefore, contacting potential participants to glean interest most likely will assist with overall recruitment yield.

In addition to assessing interest over the telephone, researchers were able to estimate eligibility for certain characteristics (e.g., body mass index) in the survey. The approach may not be the most accurate way to assess eligibility criteria but certainly provided a prevalence estimate for important variables.Confirming eligibility during an in-person data collection session would be necessary to obtain the accuracy required for an intensive intervention study. Using a computerized database to identify potential patients and to perform much of the initial screening for eligibility can reduce the amount of time physicians need to spend on research study activities to allow their patients to participate (Newcomb et al., 1990). Similarly, having research staff instead of clinical personnel handle informed consent for studies in which such procedures would be appropriate also reduces the amount of time physicians need to spend on study enrollment. This allows patients to participate in research while continuing their usual medical care with their physicians uninterrupted, thus minimizing interference with the physicianpatient relationship.

Little has been published about the health promotion or physical needs of family members of patients with cancer. The reported needs of potential family participants in the present study were diverse, but most wanted to learn about cancer and cancer treatments, dietary change, and exercise behavior change. The interest in prevention activities was exciting because of the new options for testing prevention and survivorship interventions. Participants interested in prevention would be eligible for many behavioral studies designed to change cancer risk. Risk reduction strategies often require hundreds of thousands of participants to achieve adequate power to identify differences in endpoints. Strategies developed in the present study would be helpful in recruiting the large samples needed for risk reduction studies.

Complaints about obtaining proxy consents or family contact information to the IRB or to clinical or research staff were not received from patients, their relatives, or their healthcare providers during this study. Modifying procedures to meet the current regulations was a straightforward process. The exercise improved clinical and research staff relationships because the roles of each were clearly delineated. Collaboration between overburdened clinical staff and eager research team members to modify and pilot procedures worked well in the present study. Procedures were designed by clinical investigators and staff, and the clinic procedures already in practice were considered in how best to organize the large amount of material for contact, mailing, and consent. When possible, the research staff shouldered any burden; otherwise, procedures were developed as a team that were easy to follow and did not deviate considerably from regular clinic procedures. Implementing a joint strategy to meet current guidelines and new ones as they come into play will be necessary.

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Wolf, M.S., & Bennett, C.L. (2006). Local perspective of the impact of the HIPAA privacy rule on research. Cancer, 106, 474-479.

Deborah J. Bowen, PhD, Jesse R. Fann, MD, MPH, M. Robyn Andersen, PhD, Isaac C. Rhew, MPH, Julie R. Gralow, MD, Frances M. Lewis, PhD, RN, Julie R. Hunt, PhD, Melanie Palomares, MD, MS, Carol M. Moinpour, PhD, and Donna P. Ankerst, PhD

Deborah J. Bowen, PhD, is a joint member at the Fred Hutchinson Cancer Research Center in Seattle, WA; Jesse R. Fann, MD, MPH, is an associate professor in the School of Medicine at the University of Washington (UW) in Seattle; M. Robyn Andersen, PhD, is an assistant member of the division of Public Health Sciences at the Fred Hutchinson Cancer Research Center; Isaac C. Rhew, MPH, is a predoctorate research associate in the Department of Epidemiology at UW in Seattle; Julie R. Gralow, MD, is an associate professor in the School of Medicine at UW in Seattle; Frances M. Lewis, PhD, RN, is a professor in the School of Nursing at UW in Seattle; Julie R. Hunt, PhD, is a senior staff scientist in the Division of Public Health Sciences at the Fred Hutchinson Cancer Research Center; Melanie Palomares, MD, MS, is an assistant professor in medical oncology in the Division of Population Sciences, a staff physician for the Cancer Screening and Prevention Program, and a member of the Comprehensive Cancer Center at the City of Hope in Duarte, CA; Carol M. Moinpour, PhD, is an associate member of the Fred Hutchinson Cancer Research Center; and Donna P. Ankerst, PhD, is an associate research professor in the Health Science Center at the University of Texas in San Antonio and a research scientist at the University of Munich in Germany. This research was supported by a grant (CA82894) from the National Cancer Institute and by Fred Hutchinson Cancer Research Center developmental research funds. (Submitted March 2007. Accepted for publication April 3, 2007.)

Digital Object Identifier: 10.1188/07.ONF.1049-1054

вторник, 25 сентября 2012 г.

Understanding new HIPAA privacy standards for hospitals and other providers.(HIPAA) - Healthcare Strategic Management

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was enacted by Congress in an attempt to bring 'administrative simplification' to the health care industry. One aspect of HIPAA is the privacy rule, issued by the Department of Health and Human Services (HHS) in December of 2000. The intent of this privacy rule is to protect patients' privacy rights with respect to certain of their health care information while also improving the efficiency and effectiveness of electronic transmissions of this information. The privacy rule states that covered health care providers may not use or disclose certain health information unless such use or disclosure is specifically permitted or required by the rule. This rule is predicted to have a major, widespread effect on the use and disclosure of information throughout the health care industry. With that in mind, this article will attempt to familiarize covered providers with the rule and set forth several important points to consider as providers work towards HIPAA compliance.

Who is covered by the HIPAA privacy rule?

* Health care clearinghouses (including billing services, other health care information management entities)

* All health care providers (including private physicians) who electronically transmit certain health care information (including claims and other encounter information, payment information, health plan enrollment information, health plan eligibility, health plan premiums, referral authorization and related information, first report of injury, health claims attachments, etc.)

* All providers who use billing services, clearinghouses, hospitals, or any other person or entity to electronically transmit such claims and other information on the provider's behalf

* Health plans (including HMOs, most group plans, health insurance issuers, employee welfare benefit plans, etc.).

What information is covered by the HIPAA privacy rule?

Protected health information includes information (oral, written and electronic) which identifies, or reasonably could be used to identify, a patient and is relating to the patient's past, present or future physical or mental health or condition; history of health care treatments received; and past, present or future payment for the provision of health care.

Key points to consider

These are just a few of the important considerations covered providers will face as they attempt to become HIPAA compliant. All covered providers must review the privacy rule carefully, preferably in consultation with legal counsel, to ensure compliance.

Know the compliance deadline and the penalties for non-compliance. Most health care providers covered by the privacy rule must be compliant by April 14, 2003 (April 14, 2004, for small health plans or providers). Violations of the HIPAA privacy rule may carry hefty penalties. Violators may face civil fines of up to $25,000 per person per violation per calendar year, and criminal penalties including a fine of up to $50,000, $100,000 or even $250,000 for certain violations, and possibly even imprisonment of up to 10 years. In addition, non-compliance with the privacy rule may expose covered providers to negligence claims.

Draft written policies and procedures

Covered providers must draft written policies and procedures regarding the use and disclosure of protected health care information. Examples of items to be included in a well-drafted policy statement include:

Allowing patients access to their health records (with some exceptions), and providing patients with a six-year accounting of most health information disclosures.

Allowing patients to amend their health information (with some exceptions).

Allowing patients to request that the health provider use alternate communication means for protected health information (for example, sending specified information to a patient's alternate address). Also allowing patients to request that the provider restrict disclosure of certain information.

Provide notice to all patients

All covered health care providers must provide to patients written, plain language notice (during office visits, through postings at premises and on Web sites, etc.) of the provider's procedures on the use and disclosure of patient health information and a description of the patient's rights and the provider's legal duties under the privacy rule.

The covered provider must designate and train a 'privacy official' to implement its policy, and a responsible person to receive and process inquiries and complaints in accordance with the rule. These persons must provide HHS with compliance reports and copies of certain records upon request to demonstrate compliance.

Train personnel

Training a covered provider's workforce as to how to store, use and disclose protected health information is crucially important, not only to ensure that the covered provider's policies and procedures are understood and followed, but also because HHS requires that covered providers document such training and produce such documentation upon request.

Obtain Patient Consents and Authorizations (and Understand the Difference). Covered Providers must understand when patient 'consent' is required (for health care providers, for the use and disclosure of protected health information specifically for purposes of treatment, payment and health care operations) and when specific patient 'authorization' is required (for all other covered providers and for all other disclosures of protected health information). Also, physicians must understand that certain authorizations are required to use information about research subjects. Covered providers must carefully draft such consents and authorizations to ensure they are in compliance with the privacy rule. (Covered providers must also understand the rule's restrictions on whether they may condition treatment on getting a consent or authorization, and whether they may administer certain health care treatments without prior consent or authorization.)

Understand business associate liability

A covered provider may allow a 'business associate' to gain access to protected health information, but the provider must first receive 'satisfactory assurance' (in the form of a 'business associate contract') that the business associate will protect the information in accordance with the privacy rule (and that the business associate will require the same compliance from its subcontractors and agents). A business associate's violation of HIPAA's privacy rule may expose a covered provider to liability as well, so covered providers must understand this aspect of the rule. In general terms, a 'business associate' is a person or entity who either:

* Receives protected health information from the covered provider in the performance of its service (legal, actuarial, accounting, consulting, data aggregation, management, administration, financial services, etc.), or

* Performs a function or service involving the use or disclosure of protected health information on the behalf of the covered provider (a clearinghouse, hospital, etc.).

Understand the 'minimum necessary' rule.

The privacy rule requires covered providers to use and disclose protected health information only to the 'minimum necessary' to accomplish the purpose of such use or disclosure (with exceptions).

Modify use of e-mail. Covered providers must pay particular attention to their use of e-mail in transmitting protected health information to patients and to others to ensure they do not violate the privacy rule.

The privacy rule affects the ways in which covered providers may use patient protected health information to engage in fundr aising and marketing efforts. Providers must understand what types of patient consents and authorizations are needed for them to engage in such efforts, and in what ways such efforts must be modified to ensure compliance.

Understand how this rule interacts with state and federal laws

The HIPAA privacy rule is complicated and wide-reaching. This rule will change the way certain health information is stored, used and disclosed throughout the health care industry. Even though most covered health care providers are given until April of 2003 to comply with the rule, providers should commence their efforts to become compliant, because their task is potentially a large one. Providers must determine what information may be disclosed, how it may be disclosed, and to whom it may be disclosed. They must draft policies, procedures, patient notices, consents, authorizations and business associate contracts. They also must begin training their personnel. These are large undertakings and must be done correctly--and preferably in consultation with experienced legal counsel to guide such providers through the rule.

понедельник, 24 сентября 2012 г.

Take an active role in your organization's HIPAA effort: case managers have expertise to share.(Health Insurance Portability and Accountability Act)(Brief Article) - Case Management Advisor

Case managers should be involved in their organization's Health Insurance Portability and Accountability (HIPAA) compliance initiatives, but in many cases, they're left out of the planning, Linda Reeder, RN, MBA, FACHE, RNCm, has found.

'What I am seeing that concerns me is that certain key disciplines, including case management, are not being involved in their organization's HiPAA steering committee or being actively involved in one of the work groups,' says Reeder, president of Envision Consulting, a Seattle e-health and clinical information technology consulting firm.

Less than a year remains for organizations to comply with the first of the regulations that go into effect under HIPAA, and efforts at meeting the deadline should be well under way at all covered entities, which include providers, payers, and health care information clearinghouses.

Case managers, quality managers, and educators often are not involved when their organization's processes are being evaluated to comply with HIPAA, but because of the sheer number of people with whom they interface, case managers have a lot of valuable information to offer, Reeder says.

Case managers should make an effort within their organizations to be involved in HIPAA planning, particularly efforts to comply with the privacy standards and in work groups that analyze the business procedures related to key transactions, Reeder says.

'Since case managers deal with and coordinate services for external parties, they need to be at the table and dealing with the operative issues. Case managers have a real understanding of work flow and could be an important factor in the organization's compliance plan,' Reeder says.

HIPAA offers opportunities for case managers to expand their roles in their organizations. For instance, case managers are in a good position to assume the role of their organization's privacy officer, Reeder suggests.

'Because a good part of HIPAA is education, and case managers are skilled in that area, they are in a unique position and have a real opportunity to play a central role,' Reeder says.

Case managers have the educational background; they know the parties involved; and they have a lot of expertise on how the system works. Being a privacy officer in your organization could be a career step.

'Case managers should position themselves and their organizations as being a leader in privacy and e-health. They can be emphasizing to the parties they interface with what their organization is doing to protect client privacy,' Reeder says.

Another reason case managers should be involved with their organization's HIPAA task force is to make sure their needs and daily functions are met when the security regulations are enacted. Under the security regulations, access is limited to 'need to know,' and, based on your job or your role in the company, you may not be able to access certain information. ('Need to know' means whether a certain piece of information is needed for the purpose for which the release is generated.)

'Case managers should work closely with the security officer to make sure they don't get more than they need but that they do have access to all the information they need,' says Beth Hjort, HIA, AHIM, practice manager for health information management for the American Health Information Management Association in Chicago.

'The spirit of HIPAA is that the patient remain in control of his or her protected or individually identifiable health information,' Hjort says.

At present, HIPAA regulations fall into three categories: privacy, security, and transaction and code set standardization.

* The privacy regulations are scheduled to go into effect April 2003. They mandate changes in the way individually identifiable health information is handled and disclosed. The U.S. Department of Health and Human Services issued proposed changes to the HIPAA privacy regulations on March 27, 2002.

The proposed changes in the HIPAA privacy regulations have strengthened the marketing requirements. Now, patients must sign a specific authorization to have their health care information used in external marketing programs.

The changes also give entities an additional year to revise contracts with business associates. The result will be that, instead of having to renew all contracts and make them compliant with HIPAA before April 2003, organizations can add HIPAA language over time as the contracts expire.

* The security standards protect the confidentiality of health care data that are stored or transmitted and require covered entities to develop a security plan. The final standards are expected this summer, but experts don't expect them to be significantly different from the proposed regulations.

At present, because the deadline for complying with the HIPAA privacy regulations is earlier than the transaction standards deadline, many organizations are concentrating on their privacy compliance efforts.